Coginov met à profit la technologie sémantique et l'intelligence artificielle pour transformer vos données non structurées en intelligence d’affaires
Contact Information
1000 rue de Sérigny, suite 200
Longueuil, QC, J4K 5B1
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514.933.7495
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info@coginov.com
Discover how our solution is revolutionizing communication channel management, delivering a seamless experience, robust security and increased productivity. Whether you’re already a user or looking for an effective solution, dive into real-life scenarios where QoreMail stands out by solving specific challenges and transforming the way we interact with our communication channels.
Welcome to a new era of communication, where QoreMail is the catalyst for a smarter, more efficient communication experience.
Why is QoreMail the best tool for optimizing your business processes? Thanks to the textual analysis of your communications!
Automated process
Use case scenario:
- International distributor of machinery and spare parts with a catalog of over 1.5 million items
- Receives more than 400 quote requests daily for items in its catalog
Manages these requests manually with a team of 15 people dedicated to them
- Processing time is around 48 hours to validate and return a compliant proposal to the customer by e-mail
- Automate processing as much as possible to boost performance
Improve efficiency in responding to customer needs
- Free up skilled resources for higher-value tasks
- Increase productivity and generate substantial savings on this business process
- Analysis and creation of the process for automation with the Qoremail solution
- Development of intelligent validation connections to the various repositories in place (ERP, CRM, Inventory, Catalog, etc.)
- Creation of the workflow via a system of intelligent e-mail inboxes under constant surveillance by QoreMail
- Development of intelligent recognition of document attachments and full-text information
- Multi-source validation of information to generate the intelligent response
- Generation of response and attachments
- Autonomous dispatch of customer response
- 92% treatment success rate
- 98% response accuracy
- 90% reduction in manpower dedicated to these responses
- Complete processing speed under 2 minutes
- ROI within 4 months
We can help you analyze your organization's needs
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